This Purchasing Policy governs the manner in which Schultz Music Publications carries out transactions with customers who purchase products and services through the https://schultzmusic.com website.
Terms of Purchase
For more than 30 years Robert Schultz’s publications have set an unparalleled standard of excellence with professionals, amateurs, teachers and students, so we are entirely confident that you will be pleased with the edition you are purchasing. Please be certain, however, that the edition you have selected and intend to purchase is the correct one as there are NO RETURNS – NO EXCHANGES – NO REFUNDS. ALL SALES ARE FINAL.
Requesting product information
Before you make a purchase we are happy to answer any questions you may have about a Robert Schultz edition or to provide additional details about any product that can further guide you to the correct choice. If you are uncertain or have questions about an edition or collection, whether it be a printed edition or digital file, simply email your questions to firstname.lastname@example.org and we will provide the answers. If you have a question about the contents of an edition or simply want to know if a particular title is included, don’t hesitate to ask. We want you to have the information you need before you purchase so that you will be completely satisfied with your Robert Schultz music publication.
Payment for music purchases
Music purchases by individuals must be made through the checkout process on this website and paid for by credit card. We do not accept checks or money orders, nor do we take credit card orders by phone.
Purchases by choirs, orchestras and schools
Authorized purchasing representatives of choirs, orchestras, colleges, school systems or other established educational or performance organizations may be allowed to order choral works or orchestral works with receipt of a purchase order. Send email to email@example.com or call 412-421-3230 for further instructions about authorization.
Purchasing hard-copy and digital files
All publications purchased on this site, including but not limited to hard-copy publications, self-print digital files purchased for download, and compact disc recordings, are for the personal use of the buyer only and may not be resold, shared, or distributed by any means. Self-print digital files for choral works are licensed to print one score per choir member and may not be resold, shared, or distributed by any means beyond the extent and needs of the choir. THE PUBLICATIONS PURCHASED ON THIS SITE ARE PROTECTED BY DOMESTIC AND INTERNATIONAL COPYRIGHT LAWS. ANY DISTRIBUTION BY A PURCHASER BEYOND HIS OR HER OWN PERSONAL USE IS UNLAWFUL. This provision shall not apply to music dealers who have been granted permission to distribute pursuant to a formal, written agreement with Schultz Music Publications.
Printed editions are shipped by USPS. If an order is not received, please contact us by email at firstname.lastname@example.org or phone 412-421-3230 and we will work with you in an effort to achieve a remedy, locate the missing shipment, or replace it if we determine that is necessary and appropriate. If an item arrives damaged in shipping, you must notify USPS of the damage and report the damage to us by email or telephone within 24 hours of receiving the shipment. If you have any difficulty with a digital self-print file that you have purchased, or cannot locate the file after downloading, contact us by email or phone and we will assist. Our goal is to ensure that you receive the music you have purchased, as intended.
Music dealers and retailers interested in carrying Schultz Music Publications editions may email email@example.com or call 412-421-3230 for information about dealer terms and establishing an account.
Changes to this purchasing policy
Schultz Music Publications has the discretion to update these terms and all policies at any time. When we do, we will revise the date at the bottom of this page. We encourage Users to check this page frequently for any changes to stay informed about how we carry out transactions with our customers. You acknowledge and agree that it is your responsibility to review this purchasing policy periodically and become aware of modifications.
Your acceptance of these terms
BY PURCHASING THROUGH THIS SITE, YOU ACKNOWLEDGE YOUR AWARENESS AND UNDERSTANDING OF OUR POLICIES AND YOU ACCEPT ALL TERMS AND POLICIES AS STATED HEREIN.
If you have any questions about this Purchasing Policy, the practices of this site, or your dealings with this site, please contact us at:
Schultz Music Publications, 5637 Beacon Street, Pittsburgh, PA 15217
This document was last updated on April 20, 2017